Warranty & Manuals
AEO Photo stands behind the Quality and Design of our products, 100%. Period. As such, you won’t find any “rules for return”, refund policies, restocking fees, and other such nonsense that essentially creates an income business out of processing defective hardware.
Our warranty is simple: 5 YEARS. Your product will work as you expect for 5 years or we will refund or replace (your choice) at OUR expense. If there is a problem, we will personally coordinate with you a satisfactory resolution.
We can do this for one simple reason: It just doesn’t happen very often! We produce a high quality product at a reasonable price. Of the several thousand units we’ve shipped, we can count on one hand the number of issues we needed to resolve.
Scott Adams, PhD
President & CEO
Various maunals and informational documents may be downloaded in PDF format by clicking on the appropriate buttons below. If you are looking for a manual for an older Lightning Strike!, click the “Archives Button” below.